Terms and Conditions

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Terms and Conditions

Last updated: June 2026

Welcome to Venus Haven. By accessing or purchasing from our website, you agree to be bound by the following terms and conditions. Please read them carefully before using our site.

1. General

These Terms and Conditions govern your use of the Venus Haven online store (venushaven.com). By placing an order, you confirm that you are at least 18 years of age and legally capable of entering into a binding contract.

2. Products

We take great care to present our products accurately. However, colours and appearances may vary slightly due to screen settings. We reserve the right to discontinue or modify products at any time without notice.

3. Pricing

All prices are listed in Australian Dollars (AUD) and are inclusive of applicable taxes unless stated otherwise. We reserve the right to change prices at any time. Promotional pricing is valid only for the specified period.

4. Orders & Payment

By placing an order, you make an offer to purchase the selected products. We reserve the right to accept or decline any order. Payment must be made in full at the time of purchase. We accept all major credit cards and other payment methods as displayed at checkout.

5. Shipping

We aim to dispatch orders promptly. Delivery timeframes are estimates only and may vary due to circumstances beyond our control. Venus Haven is not liable for delays caused by third-party carriers or customs processes.

6. Returns & Refunds

We want you to love your purchase. If you are not satisfied, please refer to our Return Policy for full details on eligibility, timeframes, and the returns process.

7. Intellectual Property

All content on this website — including images, text, logos, and design — is the property of Venus Haven and may not be reproduced, distributed, or used without prior written permission.

8. Limitation of Liability

To the fullest extent permitted by law, Venus Haven shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

9. Privacy

Your personal information is handled in accordance with our Privacy Policy. By using our site, you consent to the collection and use of your data as described therein.

10. Governing Law

These Terms and Conditions are governed by the laws of Australia. Any disputes shall be subject to the exclusive jurisdiction of the courts of Australia.

11. Changes to Terms

We reserve the right to update these Terms and Conditions at any time. Changes will be posted on this page with an updated date. Continued use of our site constitutes acceptance of the revised terms.