Privacy policy
. Introduction Venus Haven is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit venushaven.com.
2. Information We Collect We may collect the following information:
- Name, email address, and shipping/billing address
- Payment information (processed securely — we do not store card details)
- Browsing behaviour and purchase history
- Device and browser information via cookies
3. How We Use Your Information We use your data to:
- Process and fulfil your orders
- Send order confirmations and shipping updates
- Improve your shopping experience
- Send marketing emails (only with your consent)
- Comply with legal obligations
4. Cookies We use cookies to enhance your experience, analyse site traffic, and support marketing. You can manage cookie preferences in your browser settings.
5. Sharing Your Information We do not sell your personal data. We may share it with trusted third parties such as payment processors, shipping providers, and analytics tools solely to operate our business.
6. Your Rights You have the right to access, correct, or delete your personal data at any time. To exercise these rights, contact us at hello@venushaven.com.
7. Data Retention We retain your data only as long as necessary to fulfil orders and comply with legal requirements.
8. Contact Us For any privacy-related questions, please email us at hello@venushaven.com.